- Shipping & Returns
Shipping & Returns
Shipping Within Australia
All cowhide rugs are shipped within Australia free of charge.Certain remote destinations may be too costly to ship to
and we reserve the right to quote on a freight forward basis or refund in full if you do not want to proceed.So far this has never happened!
Anticipated delivery times are 5-10 working days from receipt of payment.
Shipping is available outside of Australia, however online purchasing is not available. If you would like to purchase our products and you reside outside of Australia, please contact us with your order and address details, and we will provide a quotation for shipping options and costs.
Cowhide Rugs takes pride in delivering good products to our customers and if you are not satisfied with the quality of the product you receive just contact us by email within 48 hours of receiving the goods and we will organise a refund for the cost of the rug.
Please note: We require that the customer arrange and pay for the return of the cowhide rug to our premises in Alexandria.
The refund will be sent to you on receipt of the goods purchased in good condition back to our premises. No refund will be made until the goods are received back to our warehouse, nor will any refund be processed if the goods are damaged. We require that the goods be received within 7 days.